Family Biz
Guest written by our friend Gladys Fuentes
Our restaurant is a family business and has been run by us for generations now. My grandparents are full-blooded Italian, and they didn't put much business thought into this place since all they wanted to do was open a restaurant that serves delicious food. Now that I'm involved, we still serve delicious foods, but I wanted to bring the business to this century when it came to all the backend. The first issue was that we didn't accept credit cards, which was totally outdated, so I looked into credit card proessing options and found one that was right for us. Another problem was that our staffing was totally outdated, so I bought us a computer program that now keeps track of hours and the ordering process. Payroll has also been simplified greatly just by using this system. I'm now managing the back of house full-time and I think everyone can tell the difference and how professionally the restaurant is running. If they don't now, they will in a couple of years when we avoid some major hassles!
No comments:
Post a Comment